Orotime Ice Watch EuropaWatch.com.au

Faq's
Home
Watch Designs
Customisations
Creating your Watch
FAQs
About Us
Client Area Registration
Client Area
Login: 
Password: 
Home Client Area
home - faqs

Delivery: What do you offer?What is the available imprint area?
Is 50 the minimum order run?Can you supply a counter clockwise movement with reverse numerals?
If we order 50 gents and 50 ladies of the same model do we quote the 100 price break?What movements are supplied?
How long do batteries last?If your client would like a watch design not featured in the brochure, can you supply it?
What packaging is included in the watch price?For repeat jobs do we get charged set-ups
What grade of gold plating is supplied with Europa watches?What is RoHS?
Q:  Delivery: What do you offer?
A:  Delivery is by Fedex to ensure orders are supplied quickly and efficiently to distributors. We guarantee a 4 week delivery from final approval often it is less. If you have a tight deadline please advise at the time of enquiry prior to placing your order, we have been able to meet deadlines of two weeks.
top of page
Q:  Is 50 the minimum order run?
A:  No, we can supply a minimum of 12 pcs on most models featured in our brochure. Should you have an enquiry, please request a quotation.
top of page
Q:  If we order 50 gents and 50 ladies of the same model do we quote the 100 price break?
A:  No, the quantity price break applies to the number ordered per model number. Gents and ladies are separate model numbers, also set up charges apply to each model number.
top of page
Q:  How long do batteries last?
A:  All batteries supplied are silver oxide and last for 18 - 36 months.
top of page
Q:  What packaging is included in the watch price?
A:  Individual bubble wrap is included, available packaging options are in the brochure and price list.
top of page
Q:  What grade of gold plating is supplied with Europa watches?
A:  Our standard gold plating is 23/16 karat which complies with Swiss standards, however higher standards can be supplied if requested at an additional charge. Please request a quotation.
top of page
Q:  What is the available imprint area?
A:  The entire visible dial is the maximum imprint area on all watch models.
top of page
Q:  Can you supply a counter clockwise movement with reverse numerals?
A:  Yes.
top of page
Q:  What movements are supplied?
A:  All movements are Japanese made, either Citizen or Seiko.
top of page
Q:  If your client would like a watch design not featured in the brochure, can you supply it?
A:  Very often yes. Whilst there are over 300 different models in our brochure, many others that are available are not. Please forward a picture and we will advise if we can supply it together with a quotation.
top of page
Q:  For repeat jobs do we get charged set-ups
A:  Yes, all orders incur set-up charges unless they are 200pcs+ per style/model.
top of page
Q:  What is RoHS?
A:  

 

RoHS Compliance Definition

RoHS Compliancy is compulsory throughout Europe and is mandated by the European Union on all importers and manufacturers to protect its people and the environment.

The definition and aim of the RoHS directive is quite simple. The RoHS directive aims to restrict certain dangerous substances commonly used in electronic and electronic equipment. Any RoHS compliant component is tested for the presence of Lead (Pb), Cadmium (Cd), Mercury (Hg), Hexavalent chromium (Hex-Cr), Polybrominated biphenyls (PBB), and Polybrominated diphenyl ethers (PBDE). For Cadmium and Hexavalent chromium, there must be less than 0.01% of the substance by weight at raw homogeneous materials level. For Lead, PBB, and PBDE, there must be no more than 0.1% of the material, when calculated by weight at raw homogeneous materials. Any RoHS compliant component must have 100 ppm or less of mercury and the mercury must not have been intentionally added to the component.

 
top of page
Home Top of Page Client Area